Response Time:We will reply to all service requests within 24 hours.
Lead Time Requirement:We request at least a 24-hour lead time for all requests. Services will be fulfilled on a first-come, first-served basis.
After-Hours Service:Additional charges may apply if services are requested outside of standard KLASSE CONCIERGE business hours.
Right to Refuse Service:KLASSE CONCIERGE reserves the right to refuse any business that is deemed unsafe or unsuitable for its employees.
Credit Card Policy:Credit cards held as security will only be charged if the client fails to provide an alternate method of payment upon completion of service.
Final Decision Authority:KLASSE CONCIERGE reserves